WELCOME

Wednesday 11/19/14 - 11pm UPDATE:  THE WTCPUA HAS COMPLETED THE FLUSHING OF THE SYSTEM AFTER THE REPAIR TO THE 8-INCH DISTRIBUTION MAIN.  ALL CUSTOMERS SHOULD NOW BE BACK IN SERVICE.  IF FOR ANY REASON WATER HAS NOT BEEN REESTABLISHED AT YOUR SERVICE LOCATION, PLEASE CONTACT US AT 512-788-1155;OR IF YOU HAVE ANY QUESTIONS, PLEASE CONTACT OUR CUSTOMER SERVICE OFFICE AT 512-263-0125 BETWEEN 8AM-5PM MONDAY THROUGH FRIDAY.  WE APOLOGIZE FOR ANY INCONVENIENCES AND APPRECIATE ALL THE PATIENCE YOU DISPLAYED.

Wednesday 11/19/14 - 8:40PM NOTICE:  THE -WTCPUA HAS COMPLETED THE REPAIR OF THE 8-INCH WATER MAIN AND CREWS ARE FLUSHING THE LINES NOW.  WATER SHOULD BE REESTABLISHED TO THOSE AFFECTED BY 11PM THIS EVENING.

Wednesday 11/19/14 - 6PM NOTICE -

THERE IS A WATER OUTAGE IN THE AREA OF FM 1826 AFFECTING THE HILLS OF TEXAS AND FRIENDSHIP RANCH SUBDIVISIONS.  AREAS AROUND FM 1826, NUTTY BROWN ROAD AND FRIENDSWOOD LANE ARE AFFECTED.

CREWS ARE REPAIRING AN 8-INCH WATER LINE WHICH SHOULD BE COMPLETED IN THE NE-XT 4-6 HOURS.

 



Please click here for Billing Issues on October Bills.


PLEASE CALL 512/263-0125 FOR ALL BILLING QUESTIONS,

SERVICE ISSUES AND WATER/SEWER EMERGENCIES 


WEST TRAVIS COUNTY PUBLIC UTILITY AGENCY


NOTICE:  The West Travis County Public Utility Agency (PUA) wishes to introduce U.S. Water Group (USWUG) as your new customer and operations service provider. On October 1, 2014, PUA customers will receive their bills from USWUG and will call USWUG for issues related to water and sewer service.

 

USWUG provides operations and facility management in Florida, Iowa and Texas. The company interacts with 400,000 residences and businesses on a daily basis with the support of 500 highly trained employees. This successful track record is the reason PUA chose USWUG to work with our customers. The PUA looks forward to working with the USW to provide the most dependable and efficient service to our customers. 

 

SEE OUR LATEST NEWS SECTION TO LEARN MORE ABOUT THE TRANSITION INCLUDING IMPORTANT DATES AND CONTACT INFORMATION.