CUSTOMER SERVICE OFFICE
11805 BEE CAVE RD., STE 200
WTCPUA ADMINISTRATIVE OFFICE
12117 Bee Cave Rd., Ste. 120
****10/26/16, 4:30 p.m.****
Due to a break in a water main the WTCPUA has issued a Boil Water Notice until further notice for the following areas:
Scenic Brook Estates Subdivision, Ledgestone Terrace Road area, Spring Valley Road area, Fitzhugh Road area, Derecho Road area, west Circle Drive area, Rockway Drive area, Vicki/Weir Loop area and other surrounding communities.
To ensure destruction of all harmful bacteria and other microbes, water for drinking, cooking, and making ice should be boiled and cooled prior to use. The water should be brought to a vigorous, rolling boil for two minutes. This notice is given as a precaution to ensure destruction of any harmful bacteria that may have become present when water pressure dropped below 20 psi.
When test results are received, the PUA will lift the Boil Water Notice.
If you have any questions, please contact our Customer Service office at (512) 263-0125.
On August 18, 2016 the WTCPUA Board of Directors approved new water and wastewater rates for retail and wholesale customers effective October 1, 2016.
For more information about the new rates please click here.
New rates are listed on the Rates tab.
Effective 9/12/16: Stage 1 VOLUNTARY Watering Guidelines in effect.
Odd Numbered Addresses: Wednesdays and Saturdays
Even Numbered Addresses: Thursdays and Sundays
Commercial (including large landscapes and HOA common areas:
Mondays and Fridays
PLEASE CALL 512-263-0125 FOR ALL BILLING QUESTIONS,
SERVICE ISSUES AND WATER/SEWER EMERGENCIES
AFTER HOUR Emergency Number -