WEST TRAVIS COUNTY PUBLIC UTILITY AGENCY
The West Travis County Public Utility Agency (PUA) is a publicly owned water and wastewater utility, serving western Travis and northern Hays Counties. Services are provided to approximately 5,200 retail water customers, 1,200 retail wastewater customers and 15 wholesale water customers.
Our mission is to provide the highest possible services at the most economical pricing. Future growth is expected to pay for itself. The Board requests your patience during the transition period as system operations and facilities are brought under "best practices" and as deficiencies are rectified.
The PUA has contracted with Severn Trent Environmental Services, Inc. (STES) to provide daily operational water and wastewater services, including customer service, billing and collection, system repair and maintenance and new service applications.
FOR EMERGENCIES AND SERVICE ISSUES CONTACT STES at (512) 246-0498 (24/7)