Contact Us

At West Travis County Public Utility Agency, our commitment is to provide superior customer service. If you have questions or need assistance, please feel free to send us an email using the contact form below or give us a call.

Email correspondence will be answered the following business day.
If you have an emergency, please call Customer Service (512) 263-0125.
To report water and/or sewer emergencies after normal business hours: Please call our Customer Service number at (512) 263-0125 and press 1 (available 24 hours a day – 365 days a year).

Office hours of operation: Monday through Friday, 8 a.m. to 12 p.m and 1 to 5 p.m. Office is closed for the lunch hour.

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E-mail correspondence is maintained in accordance with applicable provisions of state law and may be considered public records. Public disclosure of your communication may be required.