Register Your Information in New Payment Portal!

 

West Travis County Public Utility Agency is excited to announce we have launched a new bill pay service! Our new platform features a user-friendly portal and more features to view and pay bills online. You will be able to schedule payments, set it and forget it with AutoPay and more. It’s simple, safe and secure!

The current payment site at Municipal Online Payments will be disabled on May 30, 2025. After that date, no scheduled one-time or recurring payments or autopayments will be processed. Payments will only process through May 30, 2025, even if already scheduled for a later date.

You must visit our new payment platform to re-register, confirm your account information and set up your desired payment options going forward. No payment information or settings will transfer automatically to the new payment platform.

There is only one exception-for customers currently enrolled in the automatic bank draft program with our customer service office. These customers will be set up for continuing bank drafts on the due date, but you are still highly encouraged to visit the new payment platform and verify the accuracy of the bank account information on file.

Below are the links to the pdfs describing how to re-register. We also have the instructions at the bottom of this news release.

1. Please click here to access your payment portal.
2. Read the PDF for directions on how to re-register your account and watch the video.
3. Read the PDF for directions on how to re-enroll in AutoPay and/or watch the video.
4. Read the PDF for directions on how to re-enroll in Paperless Billing and/or watch the video.
With our new platform, you can:
  • Pay your utility bills anytime 24/7 via an easy-to-use online portal
  • AutoPay – save time and avoid late or missed payments
  • Pay by Text to get text notifications about your bill and pay by text if you’re on the go
  • Pay over the phone using a landline or mobile device using our 24/7 automated Pay by Phone feature