New Service Request

Please complete the Service Application and Agreement to apply for service.

  • If your home has an existing water meter, a service transfer fee and security deposit is required.
    • A deposit on existing service will be determined upon meter size (see below).
    • An application fee of $50 is required at time of application.
    • For transfer of service there is a $30 transfer fee.

Applications

  • For New Construction (no meter on property) or transfer of service (home with PUA service): Please complete the New Service Application. We will review and provide the applicable tap fee information.
  • For New Service (no meter box on property): Go directly to the My Government Online website. You will need to Create an Account and then you can log in and under Permits and Licensing, Apply for a Permit (application) online.

Deposit Rates

*Based upon meter size

Standard Meter Service: 5/8 inches or 3/4 inches meter $100

  • For meters larger than 3/4 inches, please call Customer Service at (512) 263-0125

Customers moving to the following subdivisions, please see additional costs below:

  • Rocky Creek Community: Requires an additional deposit of $150 plus a $15 transfer fee.
  • Ledgestone Community: Requires an additional deposit of $100 5/8 inches meter or $150 3/4 inches meter plus a $30 transfer fee.