Our authorized contractor will start installing new automated smart water meters in the High Pointe area. These meters will transmit water usage data directly and securely to the WTCPUA, allowing you to:
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View your usage online once the customer portal is available
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Detect leaks or unusual usage more quickly
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Get more accurate, timely billing
What you need to do:
No action is required. Our contractor will notify your neighborhood before installation and will knock on your door prior to temporarily shutting off your water to replace the meter. If no one answers and water is in use, they’ll return later.
After installation, you might notice a brief air “burp” or residue when turning on your water for the first time—just let it run briefly until it clears.
The WTCPUA covers all installation costs. Refer to our FAQ for further information.