Welcome to the Official Website of West Travis County Public Utility Agency

New Online Application Process

WTCPUA is pleased to announce our transition to My Government Online for online application processes for NEW CONSTRUCTION applications for service.  Please click this link www.MyGovernmentOnline.org to go directly to the My Government Online website.  

You will need to Create an Account and then you can log in and under Permits and Licensing, Apply for a Permit (application) online.  

If you have any questions about the new application process, please contact Customer Service at 512-263-0125.

 

Bill Payment Options

Looking for the most convenient way to pay your bill? We offer a wide variety of payment options to our customers. Simply choose the option that best suits your needs...

To learn more about your bill pay options, click here:

 Learn more...

PUA Office Address

PUA Administrative and Customer Service offices are located at:

13215 Bee Cave Parkway

Building B, Ste. 110

Bee Cave, TX.  78738

Office Hours 8:00-12:00 and 1:00-5:00, Monday - Friday

 

Uplands Water Treatment Plant is located at:

12215 Bee Cave Road

Bee Cave, TX. 78738

Recent News View All »

Gas Main Break on Brandon Way - update gas line fixed

May 19, 2025

Update: 5/19 at 3:25pm - The gas line has been fixed on Brandon Way.

Please be advised ... A utility crew has struck a gas line on Brandon Way in Seven Oaks. Firefighters are currently on scene. The gas company has been notified and will begin repairs shortly.

Residents on Brandon Way are advised to stay indoors due to the presence of gas in the air. 

 

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