Welcome to the Official Website of West Travis County Public Utility Agency

New Online Application Process

WTCPUA is pleased to announce our transition to My Government Online for online application processes for NEW CONSTRUCTION applications for service.  Please click this link www.MyGovernmentOnline.org to go directly to the My Government Online website.  

You will need to Create an Account and then you can log in and under Permits and Licensing, Apply for a Permit (application) online.  

If you have any questions about the new application process, please contact Customer Service at 512-263-0125.

 

Bill Payment Options

Looking for the most convenient way to pay your bill? We offer a wide variety of payment options to our customers. Simply choose the option that best suits your needs...

To learn more about your bill pay options, click here:

 Learn more...

PUA Office Address

PUA Administrative and Customer Service offices are located at:

13215 Bee Cave Parkway

Building B, Ste. 110

Bee Cave, TX.  78738

Office Hours 8:00-12:00 and 1:00-5:00, Monday - Friday

 

Uplands Water Treatment Plant is located at:

12215 Bee Cave Road

Bee Cave, TX. 78738

Recent News View All »

Temporary Disinfectant Conversion

October 01, 2024

The West Travis County Public Utility Agency public water system, (PWS) ID 2270235, will temporarily convert the disinfectant used in the distribution system from chloramine to free chlorine. The conversion will begin on October 7, 2024 and continue through October 28, 2024. During this period, you may experience taste and odor changes associated with this type of temporary disinfectant conversion.

Public water systems are required to properly disinfect their water and maintain an adequate disinfectant residual in the distribution system. Chloramine, free chlorine combined with ammonia, is widely used as a disinfectant because it persists for long periods while also limiting the...

Read More »