Our Mission

To view the mission statement and vision of the West Travis County Public Utility Agency, please click here to ...Learn more...

Bill Payment Options

Looking for the most convenient way to pay your bill? We offer a wide variety of payment options to our customers. Simply choose the option that best suits your needs... Learn more...

PUA Office Address

PUA Administrative and Customer Service offices are located at:

13215 Bee Cave Parkway

Building B, Ste. 110

Bee Cave, TX.  78738

Office Hours 8:00-12:00 and 1:00-5:00, Monday - Friday

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Online Payment Portal

June 24, 2020

The new online payment portal is activated.  To access your account information, you will need to REGISTER on the new system.  Click on the green Bill Payment button, then click Pay Your Bill Now.  At the top right hand corner, click Register or click Utility Billing and use the Quick Pay option.

Instructions to login to the new payment portal are below:

  1. Register for the new system and log in with your user name and password.
  2. Under Available Services go to Utility Billing and select ‘Add an Account’.
  3. Enter your new account number (found on your bill) and enter the amount of your last payment and select ‘Add Account.’

Customers will have to re-sign up for all payment services,...

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