As your local water and wastewater utility provider, we strive to keep you continually updated on all matters related to our services. If you do not find the information you need, please contact our Customer Service office and we will gladly assist you.
Customer Letter Regarding New Water and Wastewater Rates 100119
Statement Regarding USFWS MOU Compliance
Flume Smart Home Water Monitor Offer
August 30, 2023
West Travis County Public Utility Agency and Flume have joined forces to offer you an exclusive rebate on Flume’s Smart Home Water Monitor — the ultimate solution for leak detection, bill...
LCRA Press Release Regarding Watering Restrictions
August 17, 2023
Please remember that the WTCPUA is in Stage 3 Watering Restrictions. Customers should only be watering one day per week. Water demand was very high today and could impact water service...
Stage 3 Watering Restriction Reminder
July 25, 2023
Please ensure that you are following the Stage 3 Watering Schedule:
Addresses Ending:
1,3 Monday
2,4 Tuesday
5,7 Wednesday
6,8 Thursday
9,0 ...
Stage 3 Watering Restrictions in Effect 7/20/23
July 20, 2023
Due to the high irrigation demand, WTCPUA is implementing Stage 3 Watering Restrictions effective 7/20/23.
Outdoor watering is restricted to:
Addresses Ending:
1,3 Monday
2,4 ...
Stage 2 Watering Restrictions Effective July 15, 2023
July 14, 2023
WTCPUA is moving to Stage 2 Watering Restrictions effective July 15, 2023 due to extremely high daily irrigation demand. Please note the new restrictions below:
- Outdoor watering hours will be...
Water Conservation Tips
July 05, 2023
WaterSmart Tips, Tools & Resources

- Cut back on outdoor watering. According to the Environmental Protection Agency, outdoor watering can account for up to 70%...
Reminder: Mandatory Watering Restrictions
May 01, 2023
The West Travis County Public Utility Agency is currently in Stage 1 Watering Restrictions which requires twice per week watering restrictions. Please ensure that your irrigation system is set...
Revised Drought Contingency Plan-New Stage 1 Drought Restrictions 9/1/22
September 02, 2022
The West Travis County Public Utility Agency Board of Directors approved a revised Drought Contingency Plan on Thursday, September 1st. The revised plan can be found on the home page of this...
Notice of Confidentiality and Customer Right to Disclosure
October 26, 2021
Pursuant to House Bill 872, passed in the 87th Legislative Session of the Texas Legislature, Subchapter B of Chapter 182 of the Texas Utilities Code makes confidential certain personal information...