As your local water and wastewater utility provider, we strive to keep you continually updated on all matters related to our services. If you do not find the information you need, please contact our Customer Service office and we will gladly assist you.
Customer Letter Regarding New Water and Wastewater Rates 100119
Statement Regarding USFWS MOU Compliance
Boil Water Notice for Community Public Water Systems
November 30, 2023
Due to a new pipe tie-in, the Texas Commission on Environmental Quality has required the West Travis County Public Utility Agency, PWS ID 2270235 public water system to notify certain customers...
Maintenance scheduled for November 30th - certain streets affected
November 27, 2023
Please be advised that WTCPUA will be performing system maintenance on Thursday, November 30th, 2023. If your street is listed below, please plan for your water to be off between 10:00 a.m. and...
WTCPUA Uses Voyent Alert System for Notifications
November 09, 2023
Please be advised that the West Travis County Public Utility Agency is now using the Voyent Alert! Notification Service to deliver important service notices and information updates to its...
Highlights of the capital improvements plan
October 31, 2023
Central Texas continues to boom and the West Travis County PUA is prepared! The WTCPUA prepares for the region’s growth and ensures adequate supply by following a 10-year plan for infrastructure...
Stage 2 Mandatory Watering Restrictions Effective 10/15/23
October 13, 2023
Please be advised that beginning October 15th, WTCPUA will move to Stage 2 watering restrictions. What this means for our customers:
- Outdoor watering hours will be limited to between midnight...
Flume Smart Home Water Monitor Offer
August 30, 2023
Update 10/2: SOLD OUT
We have sold out of the flume monitors that come with the rebate; however, you can still order the device directly from Flume for $249. The next promotional offer for Flume...
LCRA Press Release Regarding Watering Restrictions
August 17, 2023
Please remember that the WTCPUA is in Stage 3 Watering Restrictions. Customers should only be watering one day per week. Water demand was very high today and could impact water service...
Stage 3 Watering Restriction Reminder
July 25, 2023
Please ensure that you are following the Stage 3 Watering Schedule:
Addresses Ending:
1,3 Monday
2,4 Tuesday
5,7 Wednesday
6,8 Thursday
9,0 ...
Stage 3 Watering Restrictions in Effect 7/20/23
July 20, 2023
Due to the high irrigation demand, WTCPUA is implementing Stage 3 Watering Restrictions effective 7/20/23.
Outdoor watering is restricted to:
Addresses Ending:
1,3 Monday
2,4 ...
Stage 2 Watering Restrictions Effective July 15, 2023
July 14, 2023
WTCPUA is moving to Stage 2 Watering Restrictions effective July 15, 2023 due to extremely high daily irrigation demand. Please note the new restrictions below:
- Outdoor watering hours will be...
Water Conservation Tips
July 05, 2023
WaterSmart Tips, Tools & Resources

- Cut back on outdoor watering. According to the Environmental Protection Agency, outdoor watering can account for up to 70%...
Reminder: Mandatory Watering Restrictions
May 01, 2023
The West Travis County Public Utility Agency is currently in Stage 1 Watering Restrictions which requires twice per week watering restrictions. Please ensure that your irrigation system is set...
Revised Drought Contingency Plan-New Stage 1 Drought Restrictions 9/1/22
September 02, 2022
The West Travis County Public Utility Agency Board of Directors approved a revised Drought Contingency Plan on Thursday, September 1st. The revised plan can be found on the home page of this...
Notice of Confidentiality and Customer Right to Disclosure
October 26, 2021
Pursuant to House Bill 872, passed in the 87th Legislative Session of the Texas Legislature, Subchapter B of Chapter 182 of the Texas Utilities Code makes confidential certain personal information...