Recent News

As your local water and wastewater utility provider, we strive to keep you continually updated on all matters related to our services. If you do not find the information you need, please contact our Customer Service office and we will gladly assist you.

Customer Letter Regarding New Water and Wastewater Rates 100119

Statement Regarding USFWS MOU Compliance


Boil Water Notice for Community Public Water Systems

Due to a new pipe tie-in, the Texas Commission on Environmental Quality has required the West Travis County Public Utility Agency, PWS ID 2270235 public water system to notify certain customers...

Read More

Maintenance scheduled for November 30th - certain streets affected

Please be advised that WTCPUA will be performing system maintenance on Thursday, November 30th, 2023. If your street is listed below, please plan for your water to be off between 10:00 a.m. and...

Read More

WTCPUA Uses Voyent Alert System for Notifications

Please be advised that the West Travis County Public Utility Agency is now using the Voyent Alert! Notification Service to deliver important service notices and information updates to its...

Read More

Highlights of the capital improvements plan

Central Texas continues to boom and the West Travis County PUA is prepared! The WTCPUA prepares for the region’s growth and ensures adequate supply by following a 10-year plan for infrastructure...

Read More

Stage 2 Mandatory Watering Restrictions Effective 10/15/23

Please be advised that beginning October 15th, WTCPUA will move to Stage 2 watering restrictions. What this means for our customers:

  • Outdoor watering hours will be limited to between midnight...

Read More

Flume Smart Home Water Monitor Offer

Update 10/2: SOLD OUT

We have sold out of the flume monitors that come with the rebate; however, you can still order the device directly from Flume for $249. The next promotional offer for Flume...

Read More

LCRA Press Release Regarding Watering Restrictions

Please remember that the WTCPUA is in Stage 3 Watering Restrictions.  Customers should only be watering one day per week.  Water demand was very high today and could impact water service...

Read More

Stage 3 Watering Restriction Reminder

Please ensure that you are following the Stage 3 Watering Schedule:

Addresses Ending:

1,3        Monday

2,4        Tuesday

5,7        Wednesday

6,8        Thursday

9,0        ...

Read More

Stage 3 Watering Restrictions in Effect 7/20/23

Due to the high irrigation demand, WTCPUA is implementing Stage 3 Watering Restrictions effective 7/20/23.  

Outdoor watering is restricted to:

Addresses Ending:

1,3        Monday

2,4      ...

Read More

Stage 2 Watering Restrictions Effective July 15, 2023

WTCPUA is moving to Stage 2 Watering Restrictions effective July 15, 2023 due to extremely high daily irrigation demand.  Please note the new restrictions below:

  • Outdoor watering hours will be...

Read More

Water Conservation Tips

WaterSmart Tips, Tools & Resources

Water-saving tips
  • Cut back on outdoor watering. According to the Environmental Protection Agency, outdoor watering can account for up to 70%...

Read More

Reminder: Mandatory Watering Restrictions

The West Travis County Public Utility Agency is currently in Stage 1 Watering Restrictions which requires twice per week watering restrictions.  Please ensure that your irrigation system is set...

Read More

Revised Drought Contingency Plan-New Stage 1 Drought Restrictions 9/1/22

The West Travis County Public Utility Agency Board of Directors approved a revised Drought Contingency Plan on Thursday, September 1st.  The revised plan can be found on the home page of this...

Read More

Notice of Confidentiality and Customer Right to Disclosure

Pursuant to House Bill 872, passed in the 87th Legislative Session of the Texas Legislature, Subchapter B of Chapter 182 of the Texas Utilities Code makes confidential certain personal information...

Read More